Click here to view step-by-step instructions on updating your shipping address online. You can also contact Festival Ticketing Support at Hours of operation are Monday - Friday a. Once your order has been placed, you cannot go back into your account and edit it. If you have any questions or concerns regarding your order, please call Festival Ticketing Support at In most cases such as this, it is likely you haven't received your order confirmation.
One reason may be the email address was entered incorrectly during initial account setup. To resolve, please call Festival Ticketing Support at to confirm the email address on file for your account is correct.
All ages welcome. Children aged 5 and under are admitted FREE if accompanied by a ticket holding parent or guardian. Due to safety concerns, we cannot admit more than 2 children per supervising parent or guardian. Wristbands will ship to ticket buyers in April Orders unable to be delivered will not be shipped twice under any circumstances and be available for pickup at will call.
The original purchaser or person who activated the wristband, a photo ID, and the credit card used for purchase or activation are required for Will Call pickup or assistance at the box office. International orders will be shipped for an additional fee.
For all ticket related questions please contact Festival Ticketing Support at or support festivalticketing. If you have a question about the Festival itself, send us an email at info hangoutmusicfest. We will not be hosting a volunteer program for the festival, but thanks for your interest. Hangout happens on a 7 mile long island along the Gulf of Mexico. The two towns on the the island Gulf Shores and Orange Beach are home to thousands of hotels, condos and beach houses.
Condos and houses are often more affordable than hotels because they have multiple bedrooms and you can split the price with friends. Plus, condos and houses have fully equipped kitchens so you can stock the fridge and freezer with groceries, snacks or cold refreshments. Check our lodging page for great offers from our partners. The Hangout Fest condos page is the best way to find a place to stay during the Festival. When looking for a condo, consider these questions:.
No, Camp Hangout is not an overnight camping experience. Stop by during the festival for fun and games. Children aged 5 and under are admitted FREE if accompanied by a ticket holding adult. Due to safety concerns, we cannot admit more than 2 children per supervising adult. Anyone under the age of 18 must be accompanied by an adult over the age of We ask you keep the following items at home, for your safety and the safety of everyone here at Hangout!
Heatstroke is not cool. Drink lots of water. Free water fountains and filling stations will be located throughout the Festival. All bags will be thoroughly checked. There will be an express entrance line for fans that come without clear bags. We apologize for any delays or inconvenience but your safety is our primary concern.
Keep your personal belongings secure and your phone charged by reserving a personal locker today. Click HERE to learn more and reserve yours now. More information about the food vendors and options will be released prior to the Festival.
No outside food or beverages are allowed. Each year hundreds of our amazing fans get tricked into buying a wristband or print at home tickets from Craigslist, Facebook, or ticket broker sites like VividSeats or SeatGeek. Unfortunately, many of these are already used or are counterfeits. There will be a number of ATMs located throughout the festival.
Credit cards are also accepted at all points of sale on site. However there are miles of beautiful open waters around the site for your boating pleasure. We hope you don't lose anything at this year's Festival, but if you do, stop by the Hangout Info Booth. Not coming back to The Hangout?
You can email lostandfound hangoutmusicfest. Feel free to bring:. Have more questions? Gulf Shores offers different types of rental accommodations that provide more space and help visitors save money. Condos and houses have one to four bedrooms, ideal for all group sizes.
Rental prices tend to increase as the event draws closer, so book early and get a great rate. View Gulf Shores vacation rentals. Any Hangout Music Festival guide must discuss the schedule to this three-day event.
Additionally, the event hosts eight stages and tents where guests enjoy their favorite entertainers. Shows begin as early as a. In order to see it all, visitors should plan schedules in advance and save time getting between stages. Attendees should also take into account sleep schedules, bathroom breaks, food and refreshment lines, and weather. Groups play beach volleyball, relax on the beach, ride the Ferris wheel, play arcade games and even get married at the gazebo.
If you want more than music, the festival also features a roller disco, tropical spa, every beach sports you can imagine, a wedding chapel, a psychedelic bus and even a puppy kissing booth, raising money for The Haven Animal Shelter. Set on the public beaches of Gulf Shores, the festival boasts one of the most scenic locations in the USA.
All rights reserved. Hangout Music Festival On sale starts in To be announced.
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