If the From field is not already visible above the To Fig 1. When prompted enter the Display Name or email address of the shared mailbox and select OK. When the From field is selected this should now display the email address of the shared mailbox as an available option. Yes No. Thank you! Any more feedback? The more you tell us the more we can help.
Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. If you do run into message delivery problems with using a different From address in Outlook, you have two options:.
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